Frequently Asked Questions
These FAQ’s are concerning the mugs available now, but when other products are launched, more FAQ’s will be added.
Most definitely! My mugs are treated with a high-quality coating that withstands heat and high-pressure washes. You won’t have to worry about your design peeling or fading after one trip through the wash.
Absolutely. I specialise in turning your digital memories – or your brand – into high-definition prints. Just send me a picture, and I’ll ensure it looks as crisp as possible on the mug.
Since each mug is printed to order, I usually need 2 to 3 business days to craft it. Once sent, it’ll be on your doorstep within standard Royal Mail Second Class times. No long “custom order” wait times here!
Accidents happen in the mail, but I’ve got you covered. If your mug arrives in pieces, just send me a photo within 48 hours, and I’ll send a replacement out immediately at no extra cost.
Yes! Whether it’s for a coffee shop, a corporate team event, or a massive family reunion, I offer tiered pricing for orders over 10 units. Just send me a message for a custom quote.
